Vicidial alternative

The cloud call center that does Vicidial's job — without the servers

Vicidial is a powerful open-source dialer, but you host it, patch it and babysit Asterisk yourself. Qallixo gives you the same predictive dialing, voice broadcast and IVR as a fully-managed cloud service — plus a WhatsApp inbox and tickets — so your team dials the same day and you never touch a Linux box.

Why teams switch

Keep the dialing power, drop the maintenance

No servers to run

No Asterisk build, no Linux patching, no MySQL tuning, no carrier plumbing. Sign in and dial — we run and scale the infrastructure for you.

Live the same day

Import your leads, build a campaign, point your carrier or use ours, and go. Setup is a panel, not a week of sysadmin work.

Voice + WhatsApp in one

Predictive dialing and inbound IVR sit beside a WhatsApp business inbox and a ticketing helpdesk — one console, one login, one report.

Numbers protected automatically

Real-time call-rate and concurrency control guard your DIDs and carrier limits — enforced live, without you writing a single dialplan.

Multi-tenant & roles built in

Isolated companies, teams, agents and granular permissions out of the box — ideal for BPOs and agencies running many clients.

Support you can reach

A managed service with real onboarding and priority support — not a forum thread when a call queue goes down at 2am.

Side by side

Qallixo vs Vicidial

A fair comparison of a fully-managed cloud platform against a self-hosted open-source suite. Both dial — they ask very different things of your team.

Capability Qallixo Vicidial
DeploymentFully-managed cloud — nothing to installSelf-hosted; you provision and run the servers
Setup timeSame day, from a panelServer build, Asterisk & carrier config first
Sysadmin skills neededNoneLinux, Asterisk & MySQL administration
Predictive & auto dialerYesYes
Voice broadcastingYesYes
Inbound IVR builderVisual drag-and-drop builderDialplan / admin configuration
WhatsApp business inboxBuilt inNot included
Ticketing / helpdeskBuilt inNot included
Updates & security patchesHandled for youYour responsibility
Scaling for peaksManaged & elasticAdd and tune more servers yourself
Bring your own carrier & numbersYesYes
SupportOnboarding + priority supportCommunity forum / paid support contract

Comparison reflects a typical self-hosted Vicidial deployment. Vicidial is a trademark of its respective owner; Qallixo is not affiliated with or endorsed by Vicidial.

Choose Vicidial if…

You have in-house Linux and Asterisk expertise, want full control of the source, and prefer to own and operate the servers yourself for the long term.

Choose Qallixo if…

You want to dial today, not next week — with predictive dialing, IVR and WhatsApp working out of the box, and someone else keeping the lights on and the numbers protected.

FAQ

Common questions

Is Qallixo open source like Vicidial?

No — Vicidial is software you host and maintain; Qallixo is a managed cloud service. You sign in and use it while we run the telephony, updates and scaling.

Do I need Asterisk skills?

None. There is no Asterisk to configure and no Linux to administer. Bring your own SIP carrier and numbers, or use ours.

Can I migrate my leads and campaigns?

Yes — import lead lists by CSV at lakh-scale, rebuild campaigns, dispositions and IVR flows in the panel, and keep your DIDs by pointing your carrier at Qallixo.

How do I try it against my current setup?

Start on the free trial and run Qallixo in parallel with your existing dialer until you're ready to switch fully.

See it on your own numbers

Start free with the whole platform unlocked, or tell us your volume and we'll size it with you.

Chat with us